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Issues with Spotify Connect from iOS and PS4 Spotify Music player

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Issues with Spotify Connect from iOS and PS4 Spotify Music player

peterm89
Casual Listener

 

Plan

Premium

Country

 USA

Device

Iphone 6S and PS4 Pro

Operating System

iOS 12.1

 

My Question or Issue

 This started happening recently - if I use Spotify Connect from the phone app to control the PS4 App and hit shuffle, it does not shuffle. It only plays the playlist from the start, and if I hit next, it just goes in the alphabetical order. This only happens when using Spotify Connect - if I control it through the PS4 interface, it will shuffle as normal. Started happening maybe a week ago. Anyone else experience similar issues?

2 Replies

Re: Issues with Spotify Connect from iOS and PS4 Spotify Music player

peterm89
Casual Listener

It seems to be specifically an issue with Spotify Connect, as i've tested further. Has anyone else had experience with this?

Re: Issues with Spotify Connect from iOS and PS4 Spotify Music player

Moderator
Moderator

Hey @peterm89.

 

Thanks for getting in touch!

 

We are aware of an issue with the app and are currently investigating it. Feel free to contribute in this topic where we gather information from affected users and keep everybody up-to-date. We'll get this sorted as soon as possible.

 

Sorry for the inconvenience. Let us know if you have further questions.

 

Have a nice day!

GuidoModerator
 
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