It's only the Spotify app that's freezing. When I try to open and use other apps when it freezes, they work just fine. I use headphones. By the way, is there a reason why I can't see the "hardware acceleration" option?
Yes, I mean it crashes whenever I use it on my computer. When I'm controlling Spotify on my computer with my phone, it still crashes if I scroll or click on something on my computer but I can change the song through my phone.
Hello, Spotify just went back to normal when I deleted all my songs. I now remember doing the same thing last month because of the same problem. I only had around 700-800 songs and it should have been even more if I hadn't deleted it all last month. Having no songs on my library seems to be temporarily fixing it but how do I solve this problem?
We can see that there's a new update for the Spotify app. Could you make sure to use the latest version (1.0.77) and check if the Hardware Acceleration option is available?
Also, keep in mind that the app is going to work perfectly even if you have a lot of saved songs. In the meantime, try to download some playlists and activate the Offline Mode in your app following these steps.