[LG Smart TV] App music not progressing

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[LG Smart TV] App music not progressing

Fredek5243
Casual Listener

Hello

Recently I updated the Spotify app on my LG 55UJ750V to version 2.0.8.

Since then any song I play does not progress, it just stays at 0:00(also, no music is playing).

I tried controlling it with my computer and phone, the songs seems to progress on my phone/PC but on the TV the timer stays at 0:00. If I skip the song to 1:00 for example, it does the same on the TV, but remains at this position.

I already tried reinstalling the App.

I am using the free plan

 

Thanks!

 

EDIT: Version 2.0.8 is what the LG Content Store says, inside the App it says 2.11.0

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Solution!

Re: [LG Smart TV] App music not progressing

Fredek5243
Casual Listener

Hey, I kind of fixed it by resetting the tv to factory settings, maybe it will work out for you too.

25 Replies

Re: [LG Smart TV] App music not progressing

criav
Regular

Same here... I am using current version of Spotify (2.11.0-0a673ed 3.11.0-9effaa8) on LG OLED C7V. No music, progress bar on tv is stuck, yet I see both in Android and Windows apps that the progress runs. Even at the end of the song, tv plays next song, obviously with no sound and progress still stuck at 0:00 on tv (and moving normally on Android and Windows). I am using the Premium plan.

 

I've tried logging out and in again and reinstalling the app but nothing helps.

 

Please fix it, Spotify, as right now we are unable to properly use the system we are paying for...

 

Screenshot from Android app in the attachment, proving that the progress bar moves while playing on the tv.

Screenshot_20180714-183305_Spotify.jpg

Re: [LG Smart TV] App music not progressing

criav
Regular

And photo of how it looks on tv. Again, NO SOUND AT ALL.

Screenshot_20180714-183829_Gallery.jpg
Solution!

Re: [LG Smart TV] App music not progressing

Fredek5243
Casual Listener

Hey, I kind of fixed it by resetting the tv to factory settings, maybe it will work out for you too.

Re: [LG Smart TV] App music not progressing

criav
Regular

Hi, thanks for the tip but I'm not going to reset the TV to factory settings... I have everything set up just the way I like and it will be too much pain in the back to configure everything once again.

Re: [LG Smart TV] App music not progressing

odools1
Casual Listener

Hey , Do you still have a problem now?

Re: [LG Smart TV] App music not progressing

Fredek5243
Casual Listener

No, even though it was a pain to set up everything again, it its solved by resetting the tv.

Re: [LG Smart TV] App music not progressing

hilmi324
Casual Listener

I got the same problem, but in my case, the music can play, but only a few seconds and then it buffering for a minute. I have fast internet connection. I also tried changing my router. Re-installing the app didn't work. And I didn't want to reset my TV. Any help?

Re: [LG Smart TV] App music not progressing

kaydeebakes
Newbie

Was there any resolution other than restoring your tv to factory settings? Spotify was working yesterday but now I'm getting the same errors as y'all.

Re: [LG Smart TV] App music not progressing

Bigpappageorgio
Casual Listener

Mine also started doing this yesterday. Go to settings>all settings>general>quick start + and turn it off. 

 

That way your tv will actually shut down when powered off and not go into standby mode. Worked for me. Restarted tv and then fired up spotify. All good now. 

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