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LG TV (WebOS 5.80.30) Spotify Refuses to Play

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LG TV (WebOS 5.80.30) Spotify Refuses to Play

Casual Listener

Plan

Premium

Country

Canada

Device

LG TV 43"

Operating System

(WebOS 5.80.30)

 

So i have 3 LG TVs and one of them Being my Office TV started to Lag while play back and stoppped playing randomly [Skip song fixed that] then it started lagging again this morning, restart TV [Quick Start+ disabled] Spotify now when i open it loads no problem is can see it in my app (Computer/Android) but when i try to connect it disapears, "OK, not a problem i have a remote" click play nothing "maybe my enter button is broken" grab the remote from another TV i can cycle menus but cant press PLAY on a song or SHUFFLE, Installed ThinQ App [TV Remote App] stil nothing Spotify refuses to play my music on this TV, try it on my 2 other TVs no problem

 

- Uninstall/Reinstall Spotify [Doesn't Work]

- Factory Reset my TV [Doesn't Work]

- Region Change my TV [Nothing]

- Double check network access [Still refuses to play or pair with my devices]

 

Someone Encounter this before?

 

 

[EDIT] NONE of my TVs play Spotify now ...

1 ACCEPTED SOLUTION

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Re: LG TV (WebOS 5.80.30) Spotify Refuses to Play

Rock Star 16
Rock Star 16
Hey all,

Seems to be a few issues with Spotify right now that are currently being investigated. I'd recommend keeping an eye on @SpotifyStatus and @SpotifyCares as they've got the right folks on this behind the scenes. 🕵🏻‍



We’re aware of some issues right now and are checking them out! We’ll keep you posted.

— SpotifyCares (@SpotifyCares) May 7, 2020
EthanS1Rock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

5 Replies
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Solution!

Re: LG TV (WebOS 5.80.30) Spotify Refuses to Play

Rock Star 16
Rock Star 16
Hey all,

Seems to be a few issues with Spotify right now that are currently being investigated. I'd recommend keeping an eye on @SpotifyStatus and @SpotifyCares as they've got the right folks on this behind the scenes. 🕵🏻‍



We’re aware of some issues right now and are checking them out! We’ll keep you posted.

— SpotifyCares (@SpotifyCares) May 7, 2020
EthanS1Rock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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Re: LG TV (WebOS 5.80.30) Spotify Refuses to Play

Casual Listener
Thanks i was curious and checked out @SpotifyStatus and saw they had issues, Thanks
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Re: LG TV (WebOS 5.80.30) Spotify Refuses to Play

Regular

This problem is back. 

Re: LG TV (WebOS 5.80.30) Spotify Refuses to Play

Moderator
Moderator

Hi @Starchild,

 

Thanks for reaching out about this here in the Community!
 

We can confirm that there's currently an issue that's causing latency with our web player & partner devices.

 

Our tech teams are looking into this at the moment. Thanks for reporting!

 

If you are affected by this issue, we'd recommend you head over to this ongoing issue thread and follow the instructions in the Status Update.

 

Take care 🙂

XeniaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Where words fail, music speaks." - Hans Christian Andersen
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Re: LG TV (WebOS 5.80.30) Spotify Refuses to Play

Visitor
Yes, wont play anything if selected from the tv remote and only connects to a device to play one song and then disconnects. Totally useless. Tried resetting and reinstalling everything. Either its the app or webos.
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