Hi, I've just got a brand new LG webos tv (the John Lewis version) but am disappointed to not be able to download Spotify....does anyone know when it will be available or it it's just not available in the UK?
Hi. Spotify should be available in the app store in the UK. Can you first check that you have the latest firmware installed then go to the app store using the TV. It's not one of the preinstalled apps but you should be able to find and install it. I seem to recall someone once mentioned it was hidden in the premium section but I may be wrong.
Thanks for the reply, I have software version 03.23.08 and webOS TV Version 1.2.0-2708 (sorry not sure is the important version! Plus all set to Automatic Update)
In the app store, there are only 15 premium apps (Skype, BBC, Netflix etc)..no spotify. The only music service is Napster. IN the "Apps & Games" section there are quite a few more (incuding Facebook, Twitter and Deezer) but again no Spotify. If I use teh search functionality, it comes back with nothing.
When I login to the Webstore on my laptop, having entered the TV details, it also doesn't return any results for Spotify. If I do a general search, I can find it but it's not compatable with my software
It may be that LG haven't made it available for your TV. Get in touch with LG support and they can confirm one way or another. According to the Spotify FAQ, the app is available on all 2012 model LG Smart TVs onwards.
On the firmware, it's worth going into the TV settings and updating manually to be sure the latest firmware is in fact installed.
The answer's I've got from LG are pretty rubbish. I've looked again on the LG App Store (via my laptop and as a guest) and there doesn't appear to be any Spotify apps. It's not in the premium section either.
You sound pretty sensible to me. There have been issues with the LG spotify app disappearing and reappearing around the world since it launched. The last word I had from Spotify (6 weeks ago was) "The LG TV app is available in Europe, North America, and South America. ...users should make sure the firmware is up to date and that they also check the app store of the TV itself, not just the list of pre-loaded apps (easy to miss, according to the folks who know this stuff)."