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Library synchronization problem between my devices

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Library synchronization problem between my devices

Ozereyak
Newbie

Plan

Premium

Country

Turkey

Device

Monster Abra A5, HP Notebook, Lenovo P1 Pro

Operating System

Windows 10, Android

 

My Question or Issue

  I'm logged into spotify from 3 different locations(home pc, work pc and mobile phone). So can't open my work and home computer at the same time. The songs I added to my songs from the computer at home are synchronized with my phone. But since my home and workplace are not synchronized, the songs I've added to the list don't appear at work. And this time between the workplace and the phone is synchronized to the songs that I added again from the phone is deleted. Likewise, it's the opposite happened. (I added 23 songs to "No Hoard of Value" song on the work computer as shown in the attachment. But there are only 7 songs to "No Hoard of Value" song in the computer at home.)

  I'm waiting for your help. Thank you.

homepc.png
phone.png
1 Reply

Re: Library synchronization problem between my devices

Moderator
Moderator

Hey @Ozereyak, help's arrived. 

 

Sounds like there's some delay in synchronization between your work computer and the other devices. If the PC is behind company walls, there's no guarantee it will work properly, but we can try a couple of things on your devices, specifically work PC:

  • Restart your device
  • Reinstall the app
  • Make sure no firewall settings are blocking anything Spotify-related
  • Change network if possible.

Let us know how it goes :)

JemiModerator
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