Help Wizard

Step 1

NEXT STEP

Liked songs coming up COMPLETELY blank

Solved!

Liked songs coming up COMPLETELY blank

Plan

Free

Country

USA

Device

Chromebook

Operating System

Chrome OS

 

My Question or Issue

I have this issue on both the web player and the computer download. When I go to my liked songs, I sometimes get an error message where the songs wont load, or as of this past week I have been getting completely blank songs. I have uninstalled and reinstalled the app, logged in and out, restarted my computer, I don't need to reset anything to default software because everything is default. This happens often but it won't go away. I have tried everything! Please help! This doesn't happen on my phone but often on my chromebook!

Screenshot 2019-09-22 at 00.37.41.png

 

Reply
20 Replies

Hey @alex_amarok,

 

Thanks for getting in touch with us 🙂

 

We can see that you've already tried different troubleshooting steps but still can't see your Liked Songs, so it's possible you're experiencing this issue we're currently investigating. 

 

If so, we recommend adding your +VOTE and Subscribe to the thread, to stay up-to-date with with any relevant news about this.

 

Hope this info is useful. If you have further questions, don't hesitate to reach out to us.

 

Stay safe!

XeniaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts