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Local files play on mobile

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Local files play on mobile

AleksiBackman
Newbie

Plan

Premiuim

Country

Finland

Device

Acer Aspire ES15 and Nokia 6.1

Operating System

Windows 10 and Android v.9

 

My Question or Issue

Hello.

I have been trying to listen music from my local files on my mobile, but everytime i try, the song seems to bee greyed on the mobile. I have tried to re-download the mp3 and moving it around different files, but it doesn't seem to work. 

 

I can listen the song on the computer and i can add it to a playlist, but I can't play it on my mobile. On my mobile when i try to download the song, it says that i have found a premium feature and doesn't download.

 

Hope i can get help with either this, or i hope you add Bushman's "No one else" to Spotify 

 

Thanks

 

1 Reply

Re: Local files play on mobile

Moderator
Moderator

Hey @AleksiBackman.

 

Thanks for reaching out to us about this.

 

This is an issue which we are aware of and which we're currently looking into.

 

Make sure to head here and check back to stay up-to-date on our progress with this issue.

 

Hope that helps! Let us know if there's anything else ;)

PeterModerator
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