Log in problem windows phone

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Log in problem windows phone

juanigna
Casual Listener

hello, I updated the app in my nokia and I don´t know why it does not log in, I have tried by facebook and by spotify account, it is loading and never starts. It happens only in the phone in my computers works well. I have tried uninstalling and installing and updating again but it is useless. Any idea what is happening?

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Solution!

Jordi
Community Legend

Hi there and welcome to the community,

 

I would recommend getting in touch with the spotify support team by using the online contact form or by tweeting @SpotifyCares on twitter. 

 

 

 

If you get an auto reply back directing you to the help pages, just reply directly to that email (even if its from no-reply) and one of the employees will get back to you as soon as possible.


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View solution in original post

2 Replies
Solution!

Jordi
Community Legend

Hi there and welcome to the community,

 

I would recommend getting in touch with the spotify support team by using the online contact form or by tweeting @SpotifyCares on twitter. 

 

 

 

If you get an auto reply back directing you to the help pages, just reply directly to that email (even if its from no-reply) and one of the employees will get back to you as soon as possible.


What's a Spotify Rock Star, and how do I become one?
Last.fm | Twitter

Backstage Intro - Meet Jordi!
What's it like to be in a Spotify Office?


Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!


View solution in original post

juanigna
Casual Listener

ok thanks 🙂

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