Logging into Integra DTR-40.5

[southlida]

I've disconnected myself from Facebook so I believe I am only logging in with a Spotify account.  When I try to log into my receiver I get an error and wants to take me back to manage accounts.  I've found on Spotify's site about logging in with a numerical login.  Where do I find what that is unless there is another series of steps I am suppose to do.  Thanks.

[Joe]

Hi. You can get a device password here.

[southlida]

I see where to change the password on that page but no a device password other than a mobile device.

[Joe]

[southlida]

I must have to have a premium account to see that screen because all I see is the profile screen.  I even tried the url in your image (us in place of uk) and I only go to the profile screen.

[Joe]

Oh sorry. Yes, you need a premium account to use spotify on a partner hardware device.

[southlida]

Thanks I'll give it a try.  I won't be able to test the device until this weekend.

[southlida]

I can't test this on the receiver yet but I just signed up for premium.  I click the link for device password and I am still going to the profile page.  Might that be because I am not "hooked" to my facebook account and that is only needed when logging in via a facebook account.  Also might it just work when I am able to test on the device.  I question that because my daughter has a premium subscription and I tried her account but was unable to login but she signs in via her FB account.  Thanks for all the suggestions BTW.

[Joe]

Ah. In that case, you should be able to log in with your spotify username and password but if your account was linked to facebook then you would need to request a device password.

[southlida]

How or where do I request that.  I've sent an email to Spotify but no reply and that was 8 days ago.

[Joe]

Now I'm confused. You said you r account is not linked to facebook so you should be able to log in with your spotify username and password without the need for a device password.

https://support.spotify.com/uk/problems/#!/article/Play-Hardware-Devices/?in=search

[southlida]

Sorry if I wasn't clear.  I was trying to give you the entire "picture".  It's not linked to FB anymore thinking that may have been the problem.  I tried logging in to the receiver before and after I had it linked to FB.  What I am reading is I DO need a device login / password to log into my receiver because I started with linking it to FB and from the help pages when I click it, it takes me to my profile and not somewhere to request the device password.

[southlida]

I just got a reply from Spotify saying my account was signed up with Spotify originally and not through FB so should be able to without device password.  I said I can't test until this weekend.  We'll see what happens.

[southlida]

It worked !!  Signing up for a Premium account AND not having it signin with my FB credentials fixed it.  Thanks for the help !!

[Joe]

Great - enjoy your music 🙂

[vivibruce]

Hi there,

Trying connect my Integra DTR-70.4 device to spotify but it keeps giving me an Error: 

Spotify Login

Login Error. Please check your account information. For help with your password, visit www.spotify.com. 

Then the options are to go "back" or to "manage account"

I am a premium softify user, I am not logged into spotify via Facebook, I have also reset my password  here https://www.spotify.com/nz/account/change-password/ even making my password really simple but I have still not having any luck connecting my Integra DTR-70.4 with spotify. 

I read the community post about "logging into the DTR-40.5" which told users to go to reset their password for their devices at https://www.spotify.com/uk/account/set-device-password/ but there is no such URL for New Zealand. 

I have tried using the Integra and Onkyo apps,and get the same error above. 

The office I work at uses sonos speakers and their app works so easly with spotify - can you please please give me some clear steps on how I can get my integra apps and devices working with Spotify. 

Cheers
Bruce. 

[southlida]

Have you tried typing the IP number of your DTR ? Also I have to start
Onkyo first and then start Spotify. Sorry it's been a long time since I set
mine up.