Hi I have a Samsung A5 2016, last few days I have noticed my tracks disappearing due to I believe the storage setting being reset to the phone itself rather than me picking sd card. It's doing my head in? Help please!
Could you let us know your operating system and the Spotify version you're using? Did this happen after your phone restarted or your battery died? If you have any cache-clearing apps installed on your device, your downloaded tracks might be affected. Let us know if you have any!
Hi, I am having the same issue repeatedly... Set storage to SD card and download some music. Within a couple of days the storage is back to phone and the music is gone. This is getting really annoying.
My phone is a Huawai P8. No dead battery. Have restarted the phone when Bluetooth connection to car stereo played up.