Loud volume ads

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Re: Turn down the volume of Citibanamex ads in Mexico

Moderator
Moderator

Hey @snarebear41.

 

Thanks for reporting that ad.

 

We've passed this info on to the right team, who will be looking into it.

 

Let us know if you hear any other ads that are louder than they should be.

 

Thanks!

PeterModerator
 
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Re: Turn down the volume of Citibanamex ads in Mexico

Casual Listener
  • Name: Lego Movie 2
  • Market: QLD, Australia
  • Date: 2018/03/22 14:35
  • Platform: desktop
  • OS: Ubuntu (snap)
  • Version: 1.1.0.237.g378f6f25-11 (34)
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Re: Turn down the volume of Citibanamex ads in Mexico

Newbie

Just had one.

 


Name of ad or product that was being advertised. : restore nursing home funding paid for by long term care advocacy project


Rough time/date you heard the advert. : 6:11pm


Platform the issue occurred on (eg. Mobile, PlayStation, Desktop, etc):  Desktop


Operating System (iOS/Android or desktop/Mac): Windows 10


Version : 1.1.1.348.g9064793a (Windows Store version)

 

Market: Upstate NY, USA


ad: restore nursing home funding paid for by long term care advocacy project


what listening to: Rishloo, album Feathergun


disruptive sound fx: no, just very high audio compared to everything else, I'm wearing headphones and my ears actually hurt while the lady was talking.

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Re: Turn down the volume of Citibanamex ads in Mexico

Moderator
Moderator

Hey @FunnyGamer and @Epic_Wink,

 

Thanks for reporting those ads to us.

 

Rest assured that we have passed on your information to the right team, who will be looking into this.

 

Take care!

PeterModerator
 
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Lower the volume on loud ads

Newbie

Hello. I already saw the post that was s fractalblaze and it said that the status was implemented but it's not for me. I listen to a lot of lo-fi and most of it is quiet so I have to turn the volume up. All of the sudden it's quiet and then I hear a huge blasting noise and it hurts my ears really bad. The ad is called "Choose your own AMPVenture" by 97.1 AMP Radio and it plays every single time when there is an ad and I hate having to try to relax and then all of the sudden there's a really loud noise. I use an RCA Galileo Pro 11 powered by Android. AmpBrandCampaign_Ampventure_1080X1080.jpg

 

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Re: Loud volume ads

Newbie

Ad is at least 5 times louder than everything else.  Fight or flight kicks in as I impulsively rip my headphones from my ears.

 

  • Name: Hudsons Bay
  • Market: Toronto, CA
  • Date: 2019/04/01 10:00am
  • Platform: desktop
  • OS: Windows
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Re: Loud volume ads

Moderator
Moderator

Hey @enladio.

 

Thanks for reporting this to us.

 

We've passed your info on to the right team, who will look into it.

 

Take care for now!

PeterModerator
 
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If you appreciate my answer, maybe give me a Like.
 
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Re: Lower the volume on loud ads

Moderator
Moderator

Hey @GibberishTrash.

 

Thanks for reaching out to us about this.

 

Would you mind providing us with the info we requested so that we can report the ad to the right team?

 

Thanks! We'll be looking out for your reply.

PeterModerator
 
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Re: Re: Turn down the volume of loud ads - Status changed to: Need more info

Casual Listener
  • Name:  Mercedes Benz
  • Market: QLD, Australia
  • Date: 2018/04/16 18:11
  • Platform: desktop
  • OS: Ubuntu (snap)
  • Version: 1.1.0.237.g378f6f25-11 (34)
Highlighted

Re: Lower the volume on loud ads

Regular

I also want to report two Ads

 

  • The market/ country you're in (The Nederlands)
  • What the ad was for (Ziggo & ANWB)
  • When (Only in the weekend)
  • Platform (Andoid phone)
  • What music/ podcast you were listening to (Playlist with Hardrock)
  • Did it have disruptive sound effects like car noises? (if you consider a yelling person disruptive, YES)

To be honest, It is kind of stupid to ask listeners to report ads which are too loud.

You have all the tools to normalize music, but are not willing to use them for ads. There really is no excuse for loud/louder or loudest ads.

 

Or is it policy to scare away customers of your streaming service?

As it is now, you are profiling yourself as a screaming service.

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