Loud volume ads

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Solution!

Re: Loud volume ads

Moderator
Moderator

Hey folks,

 

Thanks for reporting these ads here!

 

Could you make sure to provide us with the following details (feel free to use this as a template):

  • Country: 
  • Device the ad appeared on:
  • Operating system:
  • Exact Spotify app version:

  • Is it a visual or audio ad?

  • Name of ad:

  • Rough time/date you heard the advert:

  • Reason for complaint:

Once we have that, we'll make sure to pass it on to the right team.

 

Thanks!

PeterModerator
 
Help others find this answer and click "Accept as Solution".
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Re: Loud volume ads

Casual Listener

A concert/tour ad is playing at what seems like twice the perceptual volume of my songs (and I'm listening to death metal)

 

  • United States
  • PC, Windows 10
  • Spotify 1.1.15.448.g00fba0e3
  • "Social Distortion and Flogging Molly" concert ad?
  • Played 2019-09-22 11:10am US MST (just now) but I've been getting it for a few days, almost every ad break.

image.png

 

Sorry for the low-quality screencap

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Re: Loud volume ads

Newbie

Captain Crunch ad too loud
Country: US

OS: MacBook Pro MacOS

Spotify 1.1.15.448.g00fba0e3

Captain Crunch

09/25/2019 10:40am (AZ time)

 

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Re: Loud volume ads

Casual Listener

Annotation 2019-09-30 073326.png

 

  • United States
  • PC desktop app, Windows 10
  • 1.1.15.448.g00fba0e3
  • Periphery "We Come For Tour" concert ad
  • 2019-09-30 0730 US MST

Concert ads seem exceptionally loud / compressed compared to most other ads I get.

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Re: Loud volume ads

Visitor
  • country - UK
  • device + OS version - PC, Windows 7
  • exact Spotify version - 1.1.16.522.g55a4b852
  • name of advert - "Daisy" Marc Jacobs
  • rough time/date of ad - 8th October 2019, all day
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Re: Loud volume ads

Newbie
  • Netherlands
  • Android 4.4
  • exact Spotify version: 8.5.6.673
  • Hankook tire and Dela
  • rough time/date of ad: 8 okt 2019 - 18:11
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Re: Loud volume ads

Regular
  • country - USA
  • device + OS version - Windows 10 Pro app -
  • exact Spotify version - 1.1.17.543.geb9254e9 (Microsoft Store version)
  • name of advert - Chegg Study App
  • rough time/date of ad - 10/16 7:30AM Central Time
Advert.PNG
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Re: Loud volume ads

Regular
country - USA
device + OS version - Windows 10 Pro app -
exact Spotify version - 1.1.17.543.geb9254e9 (Microsoft Store version)
name of advert - Charmin Super Mega
rough time/date of ad - 10/16/19 7:50AM Central Time
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Re: Loud volume ads

Regular

country - USA
device + OS version - Windows 10 Pro app -
exact Spotify version - 1.1.17.543.geb9254e9 (Microsoft Store version)
name of advert - The Degenerates Tour
rough time/date of ad - 10/17/19 7:05AM Central Time

Advert.PNG
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Re: Loud volume ads

Moderator
Moderator

Hey @aradiaraythea,

 

Thanks for reporting these ads to us!

 

We've made sure to pass on your info to the right team, who will look into it.

 

Stay awesome 🙂

PeterModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
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