Loud volume ads

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Re: Loud volume ads

Newbie
Dear Support.
 
Why report all these ads while you can normalize them automatically?
You do the same with music, so why not with ads?
A lot of ads are also more than annoying?
Starting with a hard beeping sound, getting your attention but putting your heart where it doesn't belong.
 
I listen to alternative rock, but even a simple ad of "Hinge" (Netherlands) is louder than the music. Hinge ads start with a loud beep. Of course you can annoy non paying listeners away so they are going to listen to other streaming services, but I hope that is not the idea behind these ads. It makes no sense to report the exact time of this Dutch ad as it is almost the only one we hear during the day.
 
Please normalize each and every ad, as you do with the music.
 
With regards,
Ben
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Re: Re: Turn down the volume of loud ads - Status changed to: Under investigation

Visitor
  • Name of ad or product that was being advertised: Euromasters (German ad)
  • Rough time/date you heard the advert: Past two weeks, at least in every other ad break
  • Mobile (Android) and Desktop (Windows)
  • Version number of the Spotify app: 8.5.29.828 (Android), fairly recent version on Windows
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Betreff: Loud volume ads

Casual Listener

Market: Germany

Ad that is too loud: Euromaster

What was playing: Freya Catherine

 

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Betreff: Loud volume ads

Regular

country - USA
device + OS version - Windows 10 Pro app -
exact Spotify version - 1.1.17.543.geb9254e9 (Microsoft Store version)
name of advert - Covergirl Exhibitionist Mascara
rough time/date of ad - 10/28/19 7:14AM Central Time

Advert.PNG
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Loud volume ads

Casual Listener

Date: 2019-10-29 - you know, the date I'm posting this

Time - 10:10 AM EDT

Ads: Harrah's and Eastern University - pictured below

Player: OSX Desktop player 1.1.18.611.g9cc9bdc9

 

 

Screen Shot 2019-10-29 at 10.10.37 AM.pngScreen Shot 2019-10-29 at 10.11.24 AM.png

 

 

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Re: Loud volume ads

Casual Listener

Date: 2019-10-30 - you know, the date I'm posting this

Time - 12:05 PM EDT

Ads: Charmin - pictured below

Player: OSX Desktop player 1.1.18.611.g9cc9bdc9

Screen Shot 2019-10-30 at 12.05.11 PM.png

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Betreff: Loud volume ads

Regular

country - USA
device + OS version - Windows 10 Pro app -
exact Spotify version - 1.1.17.543.geb9254e9 (Microsoft Store version)
name of advert - Covergirl Exhibitionist Mascara
rough time/date of ad - 11/1/19 7:03AM Central Time

I jump every time this ad comes on.. "Turning up the volume on your playlist?" No. I'm not. I'm turning it down because the ads are so dang loud.

Edit: 
This has been the first ad to play in every ad session for 5 sessions straight

Advert.PNG
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Re: Loud volume ads

Visitor

Hi Spotify!

Most ads are well adjusted, but lately, I've had this Walmart French ad that is very loud and I have to turn my volume down.

 

Ad: Walmart - talking about our low prices

Language: French

Market: Quebec, Canada

 

Please turn its volume down, thank you! 

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Re: Re: Turn down the volume of loud ads - Status changed to: Need more info

Regular

Name of ad/product: Pampers

Date/time heard: 11/12/2019, 9:10 PM

Platform/OS: Windows 10 Desktop

Version number: 1.1.18.611.g9cc9bdc9 (Microsoft Store version)

Highlighted

Re: Re: Turn down the volume of loud ads - Status changed to: Need more info

Regular

Name of ad/product: Hulu

Date/time heard: 11/13/2019, 2:54 AM

Platform/OS: Windows 10 Desktop

Version number: 1.1.18.611.g9cc9bdc9 (Microsoft Store version)

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