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Low volume when casting spotify

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Low volume when casting spotify

Casual Listener

Hello

I had been using spotify with several google home devices for a few months with no problem.

It started about 1 month ago for no reasons: I have a very low volume when casting spotify on my devices:

Harman Kardon Citation 500

Google home mini

 

It means when I use google assistant or any other app (tunein for radio, bluetooth on the speaker..) the volume is perfectly fine and loud. When I Switch to Spotify I have to double the volume level at least to get the same output...!

 

Harman Kardon support couldn't help me at all so I hope someone can give me a solution ?

I've try unplugging the speakers, factory reset... didn't work

 

Thank you !

PS: i'm not a native english speaker so I hope I was clear enough

 

 

3 Replies
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Re: Low volume when casting spotify

Casual Listener

Anyone?

 

I tried to switch to Deezer this morning and it was so loud and good quality.

 

If there are no fix I'm really considering switching even if I prefer spotify content...

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Re: Low volume when casting spotify

Casual Listener

? 😞

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Re: Low volume when casting spotify

Regular

I wonder if they turned on Volume Normalization for casting (without a way to disable it) and that's what we are seeing.  There needs to be a setting for this IMO.

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