Major bug with Windows Mobile app

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Re: Major bug with Windows Mobile app

thegiwi
Regular
Do you mean having the whatsapp app actually running and viewable in the task switched, or just in the background to enable messages to come through and appear in notifications?

Re: Major bug with Windows Mobile app

amahta
Casual Listener

What do you mean? Where did WhatsApp come from?

Re: Major bug with Windows Mobile app

came1
Casual Listener
I don't even use WhattsApp, so I doubt it could be the root cause of the issue.

Re: Major bug with Windows Mobile app

rjimparkes
Casual Listener

There is nothing in those replies that gives a solution. i'm having the exact same problem. I actually had it working in April while on vacation. That lasted about a day and then back to the same notice as above. It works if you turn the phone off, but I cannot tell you the frequency. It also works once in a while if you uninstall and then reinstall. How "bout that for a solution? Today that one was snake eyes.

Why is it that Spotify completely ignores this obvious isse? I mean, "turn the phone off first"? HellOOooo.

Re: Major bug with Windows Mobile app

notcomginback
Newbie

This issue is not whatsapp. I have NEVER used whatsapp.  It is not storage. I DO NOT have external storage.  Bad coding? More than likely.  rebooting phone only hides whatever the real issue is.  Memory leak? contention for audio device? That could be why closing other apps sometimes helps - but why would spotify need exclusive access?  FIX the coding.  It seems the only good solution I see here is 1. remove spotify 2. install deezer.  I've never used deezer but I guess I'm going to try.  So glad I decided to try before I buy - and spotify had a lot of word of mouth recomends which are all changing now. 

Microsoft 950XL Dual Sim. 3gb RAM. 1703. updating to 1708 as I type this, just became available today for me.  I *might* try spotify post update but the fact is people having the issue and it was never acknowledged by Spotify. That's just poor business and a reflection of their customer service.

Re: Major bug with Windows Mobile app

rjimparkes
Casual Listener
Digging deeper somebody suggested dumping all open apps and then trying again and it works. But you are right. Trouble is nobody is going to rewrite a Win app. In this case, however, Spotify has an obligation to those of use paying every month.

Re: Major bug with Windows Mobile app

StephenPedersen
Casual Listener

The Spotify for Windows10Mobile app is garbage. That's the problem. They wont take it out of maintenance to fix critical bugs. It's unusable and I'm not giving my money to a company with this kind of on going track record of bad service. You guys wont last long like this. 

Re: Major bug with Windows Mobile app

rjimparkes
Casual Listener
I finally ordered an android phone after all this time. There are no more Windows Updates, only bug fixes. They gave up.
BUT.. Just dump your open apps and it works fine.

Re: Major bug with Windows Mobile app

deekaybee
Casual Listener

Closing open apps does not work on my L930; that is not a solution - it is possibly a workaround that may on occasion work for some people.

 

There is only one genuine solution - do as Microsoft are doing, and drop the Windows 10 Mobile platform, and go for Android or iOS (or if you're adventurous, go for Sailfish X).  Spotify won't ever update the W10M mobile application, which is utterly ridiculous.

Re: Major bug with Windows Mobile app Spotify

joylawley
Newbie

I have read all the posts and I have the same problem when trying to open Spotify on my Windows 10 phone.  Just says audio cant be loaded.  Any further solutions?  Have tried reloading the app, re-booting the phone but still no Joy.  The app works ok on my old Nokia Lumia windows phone but I want it to work on my mircosoft windows 10 phone.  Help

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