Mismatch in Spotify connect devices between Windows 10 app and Android

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Mismatch in Spotify connect devices between Windows 10 app and Android

Soeniel
Regular

Plan

Premium

Country

Netherlands

Device

Nexus 6P and Dell XPS

Operating System

Android Pie and Windows 10

My Question or Issue

Hi,

I have a mismatch in shown up devices for Spotify connect between my Android device and Windows 10 app.

 

Home network #1:

Cisco router: LAN

Home network #2:

Asus router: WiFi AC. Asus router uses DHCP of Cisco router

 

Spotify device #1:

Nexus 6p running Android 9 connected on Home network #2

Alias: Deze telefoon / Nexus 6P

Spotify device #2:

Dell XPS running Windows 10 connected on Home network #2

Alias: This computer / TWFNL0523

 

Spotify connect device #1:

Marantz SR6010 Latest firmware connected on Home network #1

Alias: Marantz SR6010

Spotify connect device #2:

Google cast connected on Home network #2

Alias: Soechitram Cast

 

Since approximately 3 months my Android device cannot detect the Marantz as a Spotify connect device. I tried to give the Marantz a static IP, use the Google DNS servers, network reset, factory reset. It did not resolved the problem. The problem was not introduced with a Marantz firmware upgrade.

 

Funny thing is, when Windows 10 device plays a song on Marantz, the Android device sees that a song is played on the Marantz and with the Android device I can play an other song on the Marantz. But when I turn off and on the Marantz, the Marantz is gone from the devices list of Android, but again visible on Windows 10.

 

Is there some explanation between this mismatch?

Spotify_Android.pngNexus 6P (Android)Spotify_Windows10.jpgDell XPS (Windows 10)

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