Music is skipping while playing

[Longmike6375]

Why does the music skip while playing?

[Longmike6375]

Every song skips while playing, sometimes only once, sometimes more than once WHY???? PLEASE HELP

[Mara_F]

Hey @Longmike6375! Thanks for getting in touch with our Community. 

Skipping doesn't sound good. What device and Spotify version are you rocking? Also, did this start happening after a specific update/event and across all devices? 

Are you getting any error messages? 

We'll see what we can suggest.

[Longmike6375]

I'm using Spotify premium on my Android device, it started after the last update and I haven't received any error messages.

It's annoying when you are into a rocking song and it skips... PLEASE HELP

And THANK YOU

[Mara_F]

Thanks for that info @Longmike6375! 

Just to check - is this happening over WiFi, 3G/4G or Offline Mode? 

In the meantime, can you try the steps here for us? They should help with this. 

[Longmike6375]

4G
I tried deleting everything and reinstalling Spotify and it still skips

[JuanSebastian]

Thanks for trying @Longmike6375. 

If you use a WiFi connection on your device, does the issue persists? Also, can you send us the exact model of your device and it's Android version?

Keep us posted. 

[KattMichelle]

I'm having this same problem 

[Susan_GP]

Hey there @KattMichelle,

Thank you for your reply in this thread.

We'll need to gather more info about what's happening first. Can you share a more detailed description of the situation? Additionally, let us know if this happens with just one device and if you've tried any troubleshooting steps to fix it (e.g., a reinstallation, a soft reset, or a different device).

Lastly, send us the make, model, and OS version of your device.

We'll keep an eye out for your reply!