Music is stopped and other music plays from Web Player

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Music is stopped and other music plays from Web Player

soskul
Casual Listener

For the past 2-4 months, my Spotify "listening session" has been interrupted at seemingly random intervals of time. My music stops for ~5 seconds, then some other music is played via Web Player, not from the application. I am also being subscribed to playlists without actually subscribing to them (the music is not related in any way to what I actually listen to). Is this somebody else in my account or some other phenomena?

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Re: Music is stopped and other music plays from Web Player

Rock Star 16
Rock Star 16

Hey @soskul

 

To rule out someone else using your account, do this:

Go to your Spotify Account page, scroll downward and click on 'Sign Out Everywhere'.

Then you should change your password to make sure the possible someone has no access to your account anymore.

 

Try this and let me know if you're still having issues! :)

SebastyRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
2 Replies
Solution!

Re: Music is stopped and other music plays from Web Player

Rock Star 16
Rock Star 16

Hey @soskul

 

To rule out someone else using your account, do this:

Go to your Spotify Account page, scroll downward and click on 'Sign Out Everywhere'.

Then you should change your password to make sure the possible someone has no access to your account anymore.

 

Try this and let me know if you're still having issues! :)

SebastyRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Music is stopped and other music plays from Web Player

soskul
Casual Listener

+kudos

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