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My Squeezebox says - get premium. Alreday have, what now?

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My Squeezebox says - get premium. Alreday have, what now?

rvuorenr
Casual Listener

While trying to setup Spotify, My Squeezebox tells me that I should get premium account. Well, thats what I have done, but for some reason Squeezebox doesn't believe it.

 

What should I do to get info of my account to the squeezebox?

 

- risto

6 Replies

Re: My Squeezebox says - get premium. Alreday have, what now?

Spotify
Spotify
Are you getting adverts on your computer too?
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Re: My Squeezebox says - get premium. Alreday have, what now?

rvuorenr
Casual Listener

Unfortunately yes, I'm getting the advertisments on my computer, even if my account details show that I have premium account!

Re: My Squeezebox says - get premium. Alreday have, what now?

Something34523
Roadie

My login issue was solved after canceling the facebook account. Have you attempted that?

Re: My Squeezebox says - get premium. Alreday have, what now?

Spotify
Spotify
Rvuorenr - From our end, your 'rvuorenr' looks to be fine. I'd suggest getting in touch with Customer Support here, as we'd need to take some security details before doing anything. Don't worry, you'll get what you've paid for.

Just head to 'About us' above, then 'Contact Form'. The team will get back to you as soon as possible.
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Re: My Squeezebox says - get premium. Alreday have, what now?

rvuorenr
Casual Listener

The customer support provided me a redeem code for my account and now everything is fine!

Re: My Squeezebox says - get premium. Alreday have, what now?

Spotify
Spotify
Good to hear!
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?
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