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Need to restore eliminated playlist long time ago

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Need to restore eliminated playlist long time ago

Casual Listener

I would like to restore a playlist that I deleted a long time ago, now I have it again but I cannot restore or download it

 

Plan

Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I would like to restore a playlist that I deleted a long time ago, now I have it again but I cannot restore or download it

3 Replies

Re: Need to restore eliminated playlist long time ago

Moderator
Moderator

Hey there @Blackjewel!

 

Thanks for reaching out to us on the Community about this.

 

You should be able to restore the playlist if it was deleted within the last 90 days. 

 

We're always trying to provide our users with the best possible experience, so if you have any suggestions about this feature we'd recommend heading to the Ideas board and raising your feedback there. More info about the Ideas board can be found here.

 

If you're sure that the playlist was deleted within the 90 days period and you don't see in the list, you can reach out to our support team here and they should be able to help.

 

Keep us posted on how it goes. Give us a shout if you have any other questions.

ElenaModerator
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Re: Need to restore eliminated playlist long time ago

Casual Listener

Thank you for the help, but its been more then 90 days, but i have the link of the playlist because a friend never stop listening, can you help me?

Re: Need to restore eliminated playlist long time ago

Moderator
Moderator

Hi @Blackjewel,

 

Thanks for your reply!

 

In this case we recommend reaching out to our support team on one of our other channels here. They'll do their best to help you further with this.

 

Hope this helps 🙂

AlexModerator
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