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Never got the email for being a top listener

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Never got the email for being a top listener

SpaceFiend
Casual Listener

My Question or Issue

As the subject says, I'm a top listener for at least one artist, and never got an email for it even though I have both push & email notifications on. I found out through the 2020 wrapped stories, so im wondering why I never got the email for it. I've checked my spam, trash, social, and promo tabs, and it's not in any of those.
Plan

Free

Country

US

Operating System

Windows 10

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Re: Never got the email for being a top listener

EthanS1
Rock Star 16
Rock Star 16
Right now there isn’t a specific way, your wrapped most likely would have let you know! However I’ve passed the feedback on to the right teams as something you’d like to see. 🙂
EthanS1Rock Star 16
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4 Replies

Re: Never got the email for being a top listener

EthanS1
Rock Star 16
Rock Star 16
Hey!
I’m going to check this with the right team about what should be expected here. I’ll be back in touch as soon as I’ve had an update!

Thanks!
EthanS1Rock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Never got the email for being a top listener

EthanS1
Rock Star 16
Rock Star 16

Hey @SpaceFiend!

The majority of these emails for being top listener and others usually are part of special events and promotions which Artists agree with Spotify or content drops! 

 

Due to the on-going global situation, Spotify hasn’t been sending these emails as frequently therefore this most likely why you haven’t received one, however I’m glad you found out through Wrapped! 

Have a lovely festive season! 

 

EthanS1Rock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Never got the email for being a top listener

SpaceFiend
Casual Listener
Ahh, thanks for letting me know! Do you know if there's any other way to check if you're a top listener for an artist though? Just wondering if there are any other artists I'm a top listener for, but just never got a notification.
Solution!

Re: Never got the email for being a top listener

EthanS1
Rock Star 16
Rock Star 16
Right now there isn’t a specific way, your wrapped most likely would have let you know! However I’ve passed the feedback on to the right teams as something you’d like to see. 🙂
EthanS1Rock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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