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No/intermittent cover art on web player

No/intermittent cover art on web player

Plan

Premium

Country

UK

Device

HP Elitebook

Operating System

Windows 10

 My Question or Issue

I've started losing the cover art within the web player. I've cleared my history/cookies etc which has had no effect. I always get the first couple of rows showing correctly then the rest of the page does not display the covers.

2019-06-21 08_13_42.jpg
2019-06-21 08_14_07.jpg
Reply
1 Reply

Hey @bencrook86.

 

Thanks for getting in touch!

 

We'd like to know if this happens across all devices and on various networks.

We've experienced in the past that Web Player users would have some missing images due to the network configuration. So if this is the case you could perhaps get in touch with your admin.

 

Let us know what you can find. Looking forward to your reply.

 

Have a nice day.

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