No playlist/album cover after changing and removing It

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No playlist/album cover after changing and removing It

sndbk
Regular

Hey Spotify Community,

 

 

I changed my playlist covers (I have 16 playlists in total) and quickly decided that it looked much better with the four first songs as covers.

 

Though I removed my own cover for the playlists, the four songs that where once the playlist cover never came back - now there's no cover!

 

I tried these and it did not work. 

- Closing the app and reopening it

- Removing the app and reinstalling it

- Log out and log in

- Removing the first four songs and readding them

- Putting four new songs as the first four songs

 

Please help.

 

I'm open to any suggestions.

 

 

 

SNDBK

3 Replies

Re: No playlist/album cover after changing and removing It - Status changed to: Need more info

Spotify
Spotify

Hey @sndbk! Thanks for bringing this up.

 

Just to check - can you let us know what you're seeing exactly on the playlist cover? Also, did you click on "Remove image"? 

 

In the meantime, can you try logging in to a different device and checking if you're still unable to see the playlist cover? Feel free to attach any screenshots of what you're seeing, it would be super helpful. 

 

Hope to hear back from you soon ;)

Re: No playlist/album cover after changing and removing It

sndbk
Regular

I clicked "remove image" and they look like this:

 

 Skærmbillede 2016-12-08 kl. 10.49.01 AM.png

 

I tried logging in to a different device and I'm still unable to see the playlist cover.

Re: No playlist/album cover after changing and removing It

JuanSebastian
Roadie

Thanks for letting us know that @sndbk!

 

In this case, let's try creating a new playlist with the exact same songs. Just right-click your playlist and select "Create similar playlist".

 

Let us know if this helps. 

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