No playlist shown on Western Digital TV Live media player

[nostratosphere]

Since a few days I am not able to see my playlist on the Western Digital Live TV media player. No settings have been changed and no firmware updates was done (already was the latest 2.03.20)

I have resetted the WDTV Live to factory defaults but no solution. All other functions are present, just no playlist. I have resetted all online accounts on WDTV but also no solution. A few weeks ago the playlist was not fully shown (took some time to load) but no nothing is shown at all.

I have the latest firmware for the WDTV Live, i have logged of from all of my mobile devices. In short who knows the solution to this issue?

When via spotify webplayer i have no problems at all nor on my phone. My WDTV live media player has this issue since a few days

Please help !

[nostratosphere]

It is solved, playlist back since this afternoon, Great ! Curious about the cause....

[Jacob]

Hey @nostratosphere, thanks for coming to the Spotify Community!

Very odd... I'm glad to hear the problem seems to be fixed! Please let me know if it ever reappears and I can see what I can do to help!

Happy listening 🙂

[Jayson3]

Same problem. No playlist on western digital. Latest firmware. Reset device and logged back in. This is happening on 2 western digitals. Works fine on phone etc.

[ladymimalade]

Hi there,

I have exactly the same problem. Have you been able to find an answer to this?

[nostratosphere]

The issue was solved few months ago for me and lots of others. Please report on facebook to spotify cares team.
I do not have any issues.

[Wimson]

I only have a problem with discover weekly on my WDTV. I can follow discover weekly on my computers but not on the WDTV. all other playlists act normal. A few months ago Disvover weekly was playing normaly on the WDTV. Whats going on?

[Pvd00]

This problem is not solved on my wd tv. What was the solution?

[ol59]

Même soucis sur mon WD TV LIVE plus de playlist depuis quelques temps !