One track is grayed out.

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One track is grayed out.

Casual Listener

Premium

POLAND

 

Device

Macbook Pro

Operating System

iOS 10.11.6

 

Hi!

I added an album (https://open.spotify.com/album/7EmDZFcQpsAEHPthwFwA5b?si=TFbbHwuxTJ2PexF_0zQh9w) of my band via JTV Digital to Spotify but also another streaming platforms.

Only one of tracks is grayed out and I can't play it:

https://open.spotify.com/track/0x9RP2cXWlihKYpneI0wdj?si=hu1oNIJSTdi7vE39DkajjA

 

Why?

On other platforms I am able to play that song. That's why I'm shure it's not the problem with source file.

 

Could You please help to find a solution?

 

1 Reply
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Re: One track is grayed out.

Rock Star 16
Rock Star 16

Hey @Wuwel! Welcome to the Spotify Community. ^^

 

That doesn't look cool.

Have you tried to contact JTV Digital? They might know why the song is unavailable. 

 

Let me know how it goes! ^^

Peace

NicoRock Star 16
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