Onkyo CR-N755 will not log-in since I updated the Spotify android app.

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Onkyo CR-N755 will not log-in since I updated the Spotify android app.

Diarmuid
Casual Listener

I had to update the Spotify android app on my tablet and I input a new password as I couldn't remember the old one. Now I can log-in to my mac and my tablet but not the Onkyo. I raised a query with Spotify Support this morning and have heard nothing. From what I have read I need then to send me an email link to update my Onkyo device but I could be wrong. If anyone could help me fix this I'd be really grateful. This is the error message I am getting.

 

Login Error: Please check your account information. For help with your password visit www.spotify.com

 

 

I have tried logging in and out of Spotify with no success-I don't think the problem lies with the Onkyo receiver and I can't find a way to input a username and password into it.

 

Thanks.

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Re: Onkyo CR-N755 will not log-in since I updated the Spotify android app.

Peter__
Community Legend
You do definitely need to log in on an Onkyo device as far as I am aware, so you probably do need to update your account details in the settings somehow.

Peter
Spotify Community Mentor and Troubleshooter

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