I am not going to pay aditional money for AE version. Just waiting for official answer. If 50A version is not supported any more changing brand to Cambridge Audio/Sony/Onkyo. I bought this only for Spotify
Same for me, exactly the same, fully agree what you say here.
Looks like Cambridge are following much more closely firmware updates than others. They build a (perhaps bigger) HW platform but that lasts for 4+ years and simply firmware upgrades can provide new capabilities, aka retrofitting.
Despite Pioneer has strong skills in constructing really outstanding electronics and nice machines, the firmware/software team looks like a bit absent in their R&D, you also see this on the app store. Think it's the bottom of the problem with Pioneer and I told them that already so they know.
Update: don't forget Pioneer is part of the Onkyo group. Mean if you reall want to change go Cambridge - even the Magic 6, already a few years old, got Spotify Connect and that one still works today for friends of mine. As said: you've to ensure next audio device you buy the brand has real embedded engineers in the teams that can quickly provide firmware updates and react on market changes, it's for exactly that reason firmware updates are there for.
I'm incredibly diappointed with the lack of support from Pioneer on this expensive and recently released device. Not only is the lack of Spotify insulting for those of us that chose the upgraded A version over the original, but I've found Pioneer's complete lack of servicing in the UK a joke. My product randomly restarts and I've been told I have to send it to a random 3rd party dealer who will charge to look at it.
Yamaha have already updated all their products to support Spotify, many of which are much older than the N50A. I will certainly never be buying a Pioneer product again.
For those interested... using a chromecast audio's optical audio output directly into the N50A is not a bad workaround.
Try talk as much as possible around you and provide reviews to notorious review sites as I did. Also contact magazines and such to share your problem I'll do so as well be assured. Now shall Pioneer give me a positive feedback and help I will of course also feedback on that and take back my very negative inputs on this case. But for the moment Pioneer remains 0 star on my benchmark.
Also in a constructive approach: Pioneer uses a lot of open source code on their firmware and according to GPL have to open the sources to anybody. I already aksed for those but no answer yet - now the law says they've to share whatever happens. That way discontinued products may get a second life for hackers able to program into those devices new functionalities that would be really intelligent and a good point for the image of Pioneer or any group going this way. Otherwise I am convinced 99% of the folks out there with our problem on such an expensive machine simply would sell it or worse throw it away (saw that as well)!
Forgot to mention: open a ticket at Pioneer, I opened one in Germany and got a tracking number and some shy replies so a good start to get talking to Pioneer. At the same time open a ticket with the reseller/importer who got your machine into your country. I also did this. That way Pioneer get pression both from end user and reseller/importer. The more we are doing this the higher it will be in the support stack believe me.