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PIONEER N-50A

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Re: PIONEER N-50A

schmidji19
Roadie

Hi everybody. Quick heads up I have still no progress on my side despite I keep pushing all the guys. However I learned despite state so by Pioneer there seems to be no such open source code running on the N-50A device at all I got confirmation back from Japan HQ  (!!) so they've to correct statements on their product page. At the same time I asked why we cannot even get the original firmware downloaded on this site for the N-50A at least that one. URL: http://www.pioneer-audiovisual.eu/eu/firmware_update/199?order=field_issuedate&sort=desc

And on your side any updates or progress? Do you also try to push Pioneer or your reseller?

Re: PIONEER N-50A

aurizz
Regular

I give up. Selling my N-50A and moving to YAMAHA WXC-50. https://europe.yamaha.com/en/products/audio_visual/wireless_streaming_amplifiers/wxc-50/index.html 

That was first and last product from Pioneer. Way to go Pioneer!!

Re: PIONEER N-50A

schmidji19
Roadie

Hey aurizz ok that is a courageous decision respect for that. I will keep hanging on until I get at least a clear statement back from Pioneer they owe me that and my machine still is under guarantee. However I won't wait for ever since I don't have this service available in the meantime I paid for somehow too. Hope other guys here are also having a N-50A device with similar issue than min and ready to fight for their rights. Cheers

Re: PIONEER N-50A

aurizz
Regular

i wrote to Pioneer support but they are not wasting time with me because my device is 3 years old and warranty period is over.  if anyone is interested...

https://www.skelbiu.lt/skelbimai/tinklo-grotuvas-pioneer-n-50a-k-34048021.html 

intnl shipping possible

Re: PIONEER N-50A

aurizz
Regular

hi,

my player is still on sale and no one is interested... maybe any news from Pioneer about firmware update?

Re: PIONEER N-50A

laurentdew
Casual Listener

Same issu with a Pioneer N-P01

I hope that they don't disable these devices :-/

 

Re: PIONEER N-50A

schmidji19
Roadie

Hey folks still waiting on my side. OK it was Eastern but next week I will pick up the topic again be assured. That said I bought a Chromecastv2 Ultra and THIS is what I call a viable product so far. This Chromecast now connects to one of my N50 digital inputs and it's small so ok for me but not perfect.

For selling your N50A you have to go other channels than this one. Who wants to buy a partially functionning device? No way. Please go talk to your reseller and keep opening tickets at Pioneer support that is the only way we may get a chance here. Also check your rights applicable in the country you live. I know not very interesting but it's how the game works in such cases. Courage

Re: PIONEER N-50A

aurizz
Regular

Hi,

Pioneer and Spotify updated list of unsupported devices. N-50A is in both lists, so looks like we have no chance to get spotify back on. For Pioneer it is much easier to update list of outdated hardwere than update BIOS. If they hope we are going to spend more money to buy new Pioneer players **bleep** they are wrong.

http://www.pioneer-audiovisual.eu/de/blog/verf%C3%BCgbarkeit-von-spotify-auf-bestimmten-pioneer-ger%...

https://support.spotify.com/de/article/why-cant-i-use-the-spotify-app-on-my-speaker/

 

Re: PIONEER N-50A

Max_H1
Casual Listener

Same here! Spotify Connect can't detect my N50A anymore.

 

I mean, this is a joke! Both, Pioneer and Spotify **bleep** about their customers.

I paid a lot of money for this device which was advertised with Spotify Connect and suddenly Spotify doesn't feel the need anymore to support it. On the other hand Pioneer can't be bothered to give it a firmware update because they wan't to push their newer models. That's a slap right in the face of every customer.

 

I contacted both, Spotify and Pioneer to let them know that this is not acceptable. Heavily disappointed with these companies. Best thing you can do is let people know about the shitty customer service and switch to other providers.

Re: PIONEER N-50A

schmidji19
Roadie

Hi Max_H1 I so well can understand you and think you well summarized what each customer like you or me feels when this happens. I keep pushing Pioneer and my reseller but now that the N-50A ALSO is on the "discontinued" list hopes are thin we get something here. I will start writing to widely read magazines in coming days to tell this everybody. Problem here is: the (N-50A) device is very expensive for what it is and it's very easy to update via a new Firmware means no excuses for Pioneer to push us customers to buy a new one. Where are you living (country)?

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