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PS4 music stream constantly fails while gaming, does not resume

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PS4 music stream constantly fails while gaming, does not resume

Casual Listener

I use spotify on a number of devices without issue. The only problem is with the PS4.

 

I can stream music all day with no problem. I can control via the desktop or my android phone with no problem. 

 

However when I am gaming the music will stop at a random time. It could be 2 minutes into the first song, or 20 minutes later when we are in the middle of a game. 

 

When the music stops, nothing can restart it. Whether I have my phone connected, PC connected or even if I am simply using the PS4 controller. I have had the stream fail while controlling it with only the ps4, and tried connecting my phone at that point. It makes no difference, once the stream crashes, it takes a restart of everything to get it back.

 

This only ocurs when I am playing a game on PS4. Online game or offline, it doesn't matter. I have tried uninstalling/resinstalling spotify on every one of my devices including the PS4, but this hasn't changed anything. 

 

I have searched around and read about a few poeple experiencing a similar issue, but I have never seen a resolution. The main advice people seem to be getting is "try controlling it with your phone or PC," but as I have mentioned that doesn't seem to work for me.

 

Other than this frustrating issue I am enjoying premium quite a bit. 

 

EDIT: I should mention that the first month that spotify was on PS4, before I upgraded to a premium account, I did not experience this issue at all. Only after the upgrade has it occured. 

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Re: PS4 music stream constantly fails while gaming, does not resume

Casual Listener

I'm sad that nobody has any ideas.

 

I was very excited to see an update to the Spotify PS4 app today. I quickly installed it and realized that the problem described in my post above has not been solved or addressed in any way. 

 

I will keep waiting.

 

Thanks in advance for anyone who has a suggestion.

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