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Philips Streamium - Library too old - Message and no Spotify Connect

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Philips Streamium - Library too old - Message and no Spotify Connect

unit242
Casual Listener

Hello, since December 2015 # Philips NP3900 Streamium client don't work with Spotify. Is this a problem with the new FW-Version (V G5.75S) on the device or changes by Spotify? Error: Library too old - Has anyone else this problem?

 

 

 

1 ACCEPTED SOLUTION

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Solution!

Re: Philips Streamium - Library too old - Message and no Spotify Connect

unit242
Casual Listener

Wow... today it's working again!

6 Replies

Re: Philips Streamium - Library too old - Message and no Spotify Connect

petsch86
Newbie
Same problem

Re: Philips Streamium - Library too old - Message and no Spotify Connect

netlabels
Newbie

same problem (Phillips MCI900 Streamium)

Re: Philips Streamium - Library too old - Message and no Spotify Connect

unit242
Casual Listener

Sorry... bad news. It seems to be a license problem between spezial Philips devices and Spotify. I obtain this answer after a call with Philips (Germany). Philips does not support longer Spotify on NP-Series.

 

NP3900 und Spotify << Reference ID: 1219060 >> Vielen Dank, dass Sie sich an das Philips Kundencenter gewandt haben. Ich habe Ihren Fall weiterbearbeitet und wollte Sie nun darauf hinweisen, dass Spotify, in den letzten ungefähr 3 Monaten, nicht mehr unterstützt wird und das ist auch der Grund warum Sie nach dem Software Update Spotify nicht mehr haben können. Es handelt also nicht um ein Problem, sondern um die nicht Erneuerung der Lizenz zwischen Spotify und der NP Reihe von den Philips Stremium Geräten.

Wir bedanken uns für Ihr Verständnis möchten uns für die Unannehmlichkeiten mit dem NP3900 entschuldigen.

Re: Philips Streamium - Library too old - Message and no Spotify Connect

sylvainb38
Regular

Same problem with Philips - Streamium NP3500.

Re: Philips Streamium - Library too old - Message and no Spotify Connect

Soleo
Newbie

This is really bad news.

If Philips Spotify no longer supported on the Streamium devices, then the devices are partially unusable.

I have the problem with the error message "Library too old!" on my MCi 8080/12. After several attempts I was able to sign in to Spotify but although again no playlists have been displayed.

In Philips support forum they could me so far also not help. However, since apparently the license issue is not known.

Solution!

Re: Philips Streamium - Library too old - Message and no Spotify Connect

unit242
Casual Listener

Wow... today it's working again!

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