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Pioneer VSX-924

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Pioneer VSX-924

I am trying to play Spotify throough my wifi amplifier - Pioneer VSX 924. It has always been fine but has stopped working this morning (last used a few days ago and was fine).

 

The diplay shows that the track is going to the receiver (ooutput on tv and display window on the receiver.

 

I have reinstalled the application on my phone and also tried using a laptop.

 

It seems it may be something to do with the amp using the spotify link - it works perfectly via plastation as a connect to the receivier.  Just dooes not work with the application which is a lot better.

 

Any ideas? 

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Accepted Solutions
Marked as solution

For some reason it is working today, albeit a little glitchy, interrupted/stuttering playback etc.

I'm based in London UK so I guess it's a far reaching glitch.

Hopefully something they are working on as it seems those more technical than I are seeing issues too.

Thank you for taking a look. Will repost if issues are continuing.

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4 Replies

In the last week my Pioneer VSX-1130K spotify connect has not been working properly either. I am getting audio, but it skips out every 10-20seconds.   It used to work pretty well up until recently.

 

When I use Spotify+Airplay to the same receiver, no gaps whatsoever.  I have the receiver connected via ethernet to a powerline adapter that gets atleast 20mbs with no detectable packet loss.  (Im on gigabit internet at the router)

One more thing.. Make sure you completely unplug and replug in the receiver (not just power off).  This often helps with Pioneer receivers, but it isnt helping with the skipping Im seeing recently.

I think there may be an issue with the east coast US spotify servers in Ashburn. I see 10-20%  packet loss for pings to servers like ash2-accesspoint-a112.ash2.spotify.com . I'm wondering if this is related to the spotify connect issues. 

 

$ ping ash2-accesspoint-a112.ash2.spotify.com

PING ash2-accesspoint-a112.ash2.spotify.com (23.92.108.235): 56 data bytes

64 bytes from 23.92.108.235: icmp_seq=0 ttl=46 time=15.106 ms

64 bytes from 23.92.108.235: icmp_seq=1 ttl=46 time=11.399 ms

64 bytes from 23.92.108.235: icmp_seq=2 ttl=46 time=11.523 ms

64 bytes from 23.92.108.235: icmp_seq=3 ttl=46 time=12.008 ms

64 bytes from 23.92.108.235: icmp_seq=4 ttl=46 time=14.021 ms

64 bytes from 23.92.108.235: icmp_seq=5 ttl=46 time=12.162 ms

64 bytes from 23.92.108.235: icmp_seq=6 ttl=46 time=11.226 ms

64 bytes from 23.92.108.235: icmp_seq=7 ttl=46 time=11.465 ms

64 bytes from 23.92.108.235: icmp_seq=8 ttl=46 time=11.978 ms

64 bytes from 23.92.108.235: icmp_seq=9 ttl=46 time=11.504 ms

Request timeout for icmp_seq 10

Request timeout for icmp_seq 11

64 bytes from 23.92.108.235: icmp_seq=12 ttl=46 time=11.130 ms

64 bytes from 23.92.108.235: icmp_seq=13 ttl=46 time=12.371 ms

Request timeout for icmp_seq 14

64 bytes from 23.92.108.235: icmp_seq=15 ttl=46 time=10.954 ms

64 bytes from 23.92.108.235: icmp_seq=16 ttl=46 time=13.405 ms

Request timeout for icmp_seq 17

64 bytes from 23.92.108.235: icmp_seq=18 ttl=46 time=12.144 ms

64 bytes from 23.92.108.235: icmp_seq=19 ttl=46 time=12.009 ms

64 bytes from 23.92.108.235: icmp_seq=20 ttl=46 time=11.963 ms

^C

--- ash2-accesspoint-a112.ash2.spotify.com ping statistics ---

21 packets transmitted, 17 packets received, 19.0% packet loss

round-trip min/avg/max/stddev = 10.954/12.139/15.106/1.061 ms

 

Marked as solution

For some reason it is working today, albeit a little glitchy, interrupted/stuttering playback etc.

I'm based in London UK so I guess it's a far reaching glitch.

Hopefully something they are working on as it seems those more technical than I are seeing issues too.

Thank you for taking a look. Will repost if issues are continuing.

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