Planetarium/Sufjan Stevens presale

[Gabrielmendoza]

I'm a premium subscriber and wondering how come I don't ever get Presale codes. Looking for the Planetarium presale code for the show in Oakland in July. Sucks that I don't have it. 

[MattSuda]

Hey @Gabrielmendoza

These codes are sent by email.

1: Make sure you postal code is up to date and you have the correct email entered https://www.spotify.com/account/profile/

2: Go to the concerts section under Browse in the app and make sure to select your city

3: Make sure you have "Spotify News and Offers" and "concert notifications" turned on to get emails https://www.spotify.com/account/notifications/

If you had these off, turning them on won't send you the code right now, but it will make sure you get presale codes in the future.

[MattSuda]

Also, check out this thread by Spotify staff:

https://community.spotify.com/t5/Content-Questions/Pre-Sale-Concert-Tickets/m-p/1399831

[rockchic22]

THANK YOU SPOTIFY!!!!!!!!!!!!!

[owludoin]

Many venues, like The Fox, will tell you their own pre-sale code. I just got my tickets to see Planetarium performed and looked up the password literally minutes before the Fox's presale began.