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PlayStation Music Account

PlayStation Music Account

Plan

Premium

Country

 Taiwan

Device

PS4

My Question or Issue

When I tried to log Spotify in my new PS4, it shows that I have to disconnect the old account(which might be my old PS3) However, I forgot all of my account and passwords, so I couldn’t log in the old PlayStation accounts and connect the new PS4 account. I’m asking if there’s a way to disconnect the old PlayStation account by the employees of Spotify. Thanks!

 

Reply
1 Reply

Hey @user-removed,

 

Still having trouble with this? Try Unlinking PlayStation™Network accounts here. After this, you can link them again with the steps provided here. If that doesn't work, we suggest that you contact the support team at PlayStation for further assistance.

 

Let us know how it goes 🙂

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