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[PlayStation] Video won't play / episodes missing

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[PlayStation] Video won't play / episodes missing

Casual Listener

Plan

Premium

Country

Germany

Device

Playstation 4 Spotify App v3.02

Operating System

Playstation 4 FW 7.55

 

Hey there, 

 

so I'm trying to watch "The Joe Rogan Experience" via the Playstation 4 Spotify App, but there are two problems:

 

1. Only a small amount of the library shows up (maybe 50 episodes? And mostly old ones)

 

2. Video doesn't play.

 

Both of these issues don't exist on my mobile app, but I don't want to watch on my tiny smartphone, so I still have to go to Y**T*** to watch it...

 

 

 

10 Replies
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Re: [PlayStation] Video won't play / episodes missing

Moderator
Moderator

Hey there @xSkycamefalling,

 

Thanks for reaching out about this here in the Community! Apologies for the delayed response, we just came across this thread.

 

As we haven’t seen any similar posts about this recently, could you let us know if you’re still having trouble with this?

 

Keep us posted! We’ll be right here if you still need help 🙂

XeniaModerator
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Re: [PlayStation] Video won't play / episodes missing

Casual Listener
Yes. I had hoped the recent update to the Playstation Spotify App from yesterday(?) would solve this, but it didn't... I still only see a static picture when playing back Joe Rogans podcast.

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Re: [PlayStation] Video won't play / episodes missing

Casual Listener

I'm from Germany, btw, don't know if that makes a difference. I can watch the videos just fine on my smartphone, though, it's just the Playstation App where it doesn't work. 

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Re: [PlayStation] Video won't play / episodes missing

Visitor

I have the same problem.

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Re: [PlayStation] Video won't play / episodes missing

Casual Listener

I have the same issue! I have been WATCHING the Joe Rogan Experience podcast via the YouTube app on my PlayStation 4 for three or four years.

 

Of course I know that it's in the process of moving to Spotify, and I noticed that there was just an update to the PS4 Spotify app which includes most if not all of the JRE episodes. HOWEVER, unless I just don't see where to do it, there is still no way to WATCH the podcasts on the PS4. And of course, the Playstation 5 is getting ready to be released next month.

 

Are you planning on allowing people to actually watch the JRE podcast??? 

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Re: [PlayStation] Video won't play / episodes missing

Visitor
This is still an issue as 5/10/020.
Other threads are being closed regarding this. I wonder why 🤔
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Re: [PlayStation] Video won't play / episodes missing

Casual Listener

So.... Nothing?! 

I still don't see video on Joe Rogans podcast (or any other, for that matter), neither on my PS4 Spotify App, nor on my 2020 top of the line Samsung TVs Spotify App?!

December 1st is getting closer and Joe Rogans videos will be removed from YouTube because of Spotify exclusivity, BUT I CAN'T WATCH THEM ON SPOTIFY?!?

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Re: [PlayStation] Video won't play / episodes missing

Moderator
Moderator

Hey everyone,

 

Thanks for reaching out to us. We'll gladly shed some light on the situation.

 

Currently, there is no option to play video podcasts on the PlayStation. The podcast will still be available, but only the audio section of it. Video podcasts are currently fully supported by our desktop, mobile and tablet apps.

 

If you wish to view Spotify video podcasts on your TV, there're still some option available. Most smart TVs support a screen mirroring option, allowing you to display whatever is on your phone or tablet's screen on the TV. You can find out if your TV supports this feature by checking the information provided by its manufacturer.

 

In addition, you can also connect a laptop to the TV via HDMI to again display it's contents on your big screen. If you go with that option you can use the Spotify app on your phone as a remote to control playback.

 

We know the above alternatives don't strictly allow you to have the feature you desire, but we hope some of you will still find the tips useful. Bringing up questions and feedback like this is what helps us improve our app and we will make sure to pass this on to the right team.

 

All the best!

VerModerator
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Re: [PlayStation] Video won't play / episodes missing

Casual Listener
Is there a plan to update the Playstation app to support video? The alternative solutions above are not acceptable. Up until Friday I was watching JRE on YouTube just fine. Was the Playstation App forgotten about?
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