Playlist image is not right when posting a story for instagram

[5196-j_ormw92]

Operating System

Android

My Question or Issue

When I try to share my playlist through Instagram stories it shows the old albums instead of the new one I created.

Here is an example:

https://open.spotify.com/user/b6b6unfcwkh8krbccdsqaxbwk/playlist/0FwS8zqkGv8hycvXGkvQIc?si=l4-rJrRDT...

It happens with all my playlists only on instagram.

[Nico]

Hey @5196-j_ormw92! Welcome to the Spotify Community. ^^

That's odd.

Have you tried to restart both apps to see if that helps?

Let me know how it goes! ^^

Peace

[5196-j_ormw92]

Yes. Of course. 

The same thing. On 3 different devices.

[Nico]

@5196-j_ormw92

It may be a temporary issue.

When has this happened to you the first time?

Peace

[5196-j_ormw92]

I noticed it a  couple of days ago.

You can test it on your own and see.

[Nico]

@5196-j_ormw92

Please let me know the following details:

1. Exact Device (e.g. Samsung Galaxy 4)

2. Exact operating system (e.g. 4.4.2)

3. Spotify app version installed (2.0.0)

Thanks! ^^

Peace

[5196-j_ormw92]

Devices

1. Redmi Note 4x - Android 7.0 - Spotify 8.4.70.666 armv7
2. Huawei - Android 8.0 - Spotify 8.4.70.666 armv7
3. Huawei mate 10 pro - Android 8.0 - Spotify 8.4.70.666 armv7

[Nico]

@5196-j_ormw92

Thanks!

I've escalated this issue to the support.

I will reply on this thread with help soon. ^^

Peace

[5196-j_ormw92]

number 2 is Huawei p10

[5196-j_ormw92]

thanks

[Nico]

Hey @5196-j_ormw92!

When you share a playlist with custom artwork on Instagram, it will be replaced with the default four-tile album artwork instead. This is intentional. 

Are you getting this fourtile album artwork?

Peace

[5196-j_ormw92]

Spoiler

Well. Is there any way the custom image I created can be sown on Instagram?
It is weird that on the other share option I can see the new image.

[Nico]

@5196-j_ormw92

No, unfortunately there currently no way to do that.

Peace