I recently got myself a Windows Phone 10 smartphone (Lumia 640) and downloaded Spotify on it.
The problem is, that the app takes a whoooole lot of time to load my most used playlist, which has over 400 songs in it.
It deals with loading other playlists very well (I have over 100 of them), only if they don't contain a lot of songs.
It is very frustrating, since when I usually walk to university, work, etc, sometimes it can even take 5 minutes for me to only force the app to start playing some tunes.
Also, my playlist is entirely downloaded for offline listening to my phone, so I don't see a problem into having it loaded immediately. For me as a user it automatically comes in mind that the song loading algorithm doesn't work very well for bigger playlists in the WP app.
Of course I take into credit that the phone itself is low-end and isn't the fastest one, but even then - my old and slower HTC One S doesn't have any of these problems in the Android Spotify app.
I didn't find anyone else having this problem so I hope I'm not duplicating any post.
I am a hardcore Spotify fan, using it in my laptop and phone ever since 2013, so I would very much appreciate someone looking into this problem and sorting it out or giving some suggestions of what I could do myself.
Solved! Go to Solution.
This issue only affects Premium accounts it seems. I created a new account and subscribed to all playlists I want to listen to as a temporary workaround. But I doubt there will ever be a fix. Spotify just doesn't care.
Hello! I got the same conclussion. When I created a new free account all the problems dissapeared. Spotify offered me to transfer all my information, including my music (artists, songls, playlists) to my new account. But first I have to make this new account Premium. So this is being a problem because the suscrption is connected to mi wifi (arnet), and I had to telephone a lot of times and be understanded by the technical support of my telephone and wifi services for change the Premium account that i'm paying with this services togheter.
Hope spotify support can transfer your information too, and thanks for your answer
(sorry for my bad english if there's something wrong, I speak spanish)