Playlists menu empty on WDTV (western digital tv live box)

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Playlists menu empty on WDTV (western digital tv live box)

taradactyl7399
Casual Listener

Hello! For the past few weeks I have been unable to access my playlists on my WDTV, when I click on the option it is completely blank. I do not have this problem on my laptop. I looked for updates for the firmware on my WDTV and it claims it is up to date. Any help?

 

Thanks in advance!

7 Replies

Re: Playlists menu empty on WDTV (western digital tv live box)

W-and-W
Casual Listener

I have the same problem. For the last two weeks the playlists were incomplete on my WDTV and now the playlists have disappeared completely. The playlists are still available on my PC.

Re: Playlists menu empty on WDTV (western digital tv live box)

taradactyl7399
Casual Listener
Gah. So annoying! Any idea if this is a spotify issue or a WDTV issue?

Re: Playlists menu empty on WDTV (western digital tv live box)

W-and-W
Casual Listener

Re: Playlists menu empty on WDTV (western digital tv live box)

taradactyl7399
Casual Listener

I emailed and they have "informed the developers" but no solution as of yet. 

Re: Playlists menu empty on WDTV (western digital tv live box)

W-and-W
Casual Listener

I also emailed them a few days ago, got the same reply but nothing happend so far.

Re: Playlists menu empty on WDTV (western digital tv live box)

taradactyl7399
Casual Listener

I contacted them on Facebook and magically as I went to take a photo of what I (don´t) see when I open playlists on my TV, everything was there again! I must say, the folks on the Spotify Cares facebook page were way more helpful than the customer service people via email. 

Re: Playlists menu empty on WDTV (western digital tv live box)

W-and-W
Casual Listener

Nothing was done by Spotify on my side. Instead they will now "fix" it another way.

 

 

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