Poke It Out by Playboi Carti Won’t Play

[jqckz]

Plan

Free

Country

United States

Device

Iphone 8

Operating System

iOS 10

My Question or Issue

For some reason both on mobile and computer Poke It Out by Lil Uzi Vert won’t play. If i selected it to play nothing happens, it won’t even show up at the bottom of the spotify queue.

[Nico]

Hey @jqckz! Welcome to the Spotify Community. ^^

That's odd.

I can't play and even find this song through the search. The song might be got removed by the label/rightsholders and that's why we can't listen to it.

Could you send the link of the song so I can check it? 

Peace

[jqckz]

https://open.spotify.com/track/2rPSFKzGeqUWwfcCFVkkq3?si=ekgrYWrvTGi10ZfiXHk7wg

[Nico]

@jqckz 

Oh, you said the song is by Lil Uzi not by Carti. ^^

I can play this song properly. Are you getting any error messages at all while trying to play this song?

Peace

[jqckz]

My Fault, Uzi is a feature. This is what happens when I try to play it.

[jqckz]

If that doesn’t work try this: https://youtu.be/1mCivSeK_kA

[Nico]

@jqckz 

Thanks for the video!

Have you tried reinstalling your app to see if that fixes this issue? If not here's a step by step tutorial.

Peace

[jqckz]

Yes, I’ve reinstalled the app. The song doesn’t play on my phone or PC. It also does not work when I click play on the song link I supplied.

[Nico]

@jqckz 

Just to be clear this is the only songs that you can't play right? Or are other songs also affected by this?

Peace

[jqckz]

Only this song.

[Nico]

@jqckz 

I've escalated your issue to the support.

I will reply on this thread with help soon. ^^

Peace

[Nico]

@jqckz

Could you try to play this song on another account and see if you can play the song there?

Let me know how it goes!

Peace

[jqckz]

Oddly enough it worked. How would I be able to do this on my main account though?

[Nico · Accepted solution]

Hey @jqckz! 

Sorry for the delay!

Please head to Your Library > Playlists on your iPhone, scroll to the very bottom and open the playlist "Hidden".

If you can find the song you're trying to play listed there, you can tap the 🚫 again to change the settings.

Let me know if that works, thanks! ^^

Peace

[jqckz]

It worked! Thanks for all your help Nico.

[Nico]

@jqckz 

You're welcome!

I'm glad you can play this song again. ^^

Peace