Premium ad issue

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Premium ad issue

Newbie

There was an ad that said that for 0,99EUR i could have 3 moths of premium, but i bought a premium account and i just got a month. How can i get my 3 monts offer?

2 Replies
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Re: Premium ad issue

Community Legend
Hi there!
Welcome at the Spotify Community!

Unfortunately that offer is only eligible if you've never accepted a premium offer/trial (like 30 days free premium) before, or never have been premium member before.

Please let me know if you've any other questions 🙂

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Re: Premium ad issue

Rock Star 24
Rock Star 24

I suggest you contact support so they can help you with this:


https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaRock Star 24
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