Lineup Signup
Hi! We're just rearranging some Desktop boards to make it easier to find what you're looking for. Please bear with us, and we'll be done very soon.
To post a new question or issue, please go here: Desktop (Windows), Desktop (Mac), Desktop (Linux), Web Player.

Problem with Volvo App

Reply
3 people liked this

Problem with Volvo App

qkjpsba9-_67
Regular

Recently I was notified by Sensus that there was an update available for the Spotify app in my 2018 Volvo XC60. The upgrade notice said there were new features and fixes, etc. (I have otherwise been using the Volvo Spotify app successfully since last December.)

 

So I upgraded.

 

Now it seems some of the core features of the Volvo Spotify app have disappeared (e.g., I can't save music, there is no listing available of other songs on the album, etc.). I thought perhaps this was because the new app didn't recognize me as a Spotify Premium subscriber, so I logged out and logged back in. That didn't fix anything at all.

Then I Uninstalled the Volvo App, hoping to reinstall it cleanly. Unfortunately, the Spotify app completely disappeared and even with a full reset of my car's Sensus system I can't get it to reappear.

 

 

 
22 Replies
1 person liked this

Re: Problem with Volvo App

Chrshlms76
Newbie

I also had the notification of update, did the update and then when I open Spotify it says there is an update available - which there isn’t. I can’t see the library to choose songs but can listen to what I had selected before I updated. 

1 person liked this

Re: Problem with Volvo App

qkjpsba9-_67
Regular

The Volvo Spotify app reappeared in my Sensus system and I reinstalled it. Unfortunately, it seems to be a downgrade from the previous app. Before there were buttons to save a song or go to the album, etc.—those features are all gone now. Very disappointing.

3 people liked this

Re: Problem with Volvo App

xc90
Casual Listener

Bring back the essential functionality! Where is ALBUM ???

Can't search for kids music/tales albums. How should I launch full album for them to listen from beginning to the end if you removed Album tab from search results?

 

How can I listen for new Drake album if where is no Go To Album link anymore??

And we still need the + functionality to add songs to playlist

 

We need upgrade ASAP.

 

Thinking of switching Spotify Premium to Apple music through Car play.

3 people liked this

Re: Problem with Volvo App

XC60-DK
Newbie

I got the exact same problem, and I have tried to uninstall and re-install and no change. If this is difficult to solve, could you then please rollback the newest version, and go back to the previos, as that didnt had the problem.

3 people liked this

Re: Problem with Volvo App

xc90
Casual Listener

You all understand that this is not a bug, it was done by purpose by Sprotify, I don't know why.

So Sportify we need oficial answer - why such functionality cutdown was made, and please rollback to previous functionality. Album in search is essential function!

Bring Album ir search results back.

2 people liked this

Re: Problem with Volvo App

dpi70
Newbie

Same problem, update notification promising “many new functions” then lousy downgrade! It’s a dirty trick. Not even a word of explanation from the company. Why should I continue my premium?

1 person liked this

Re: Problem with Volvo App

ZlatanTheCar
Regular

I contacted Spotify customer care who told me that Volvo is responsible for the app, not them.  They advised me to contact Volvo customer care.  So I've done that and we'll see if there is a response.

 

Very frustrating!

 
 
1 person liked this

Re: Problem with Volvo App

qkjpsba9-_67
Regular
Well that is very interesting because I wrote to Volvo and they replied that since it was a Spotify app Spotify is responsible for it.

Re: Problem with Volvo App

ZlatanTheCar
Regular

Please can you share a screenshot or image of the mail that Volvo sent you?

 


@qkjpsba9-_67 wrote:
Well that is very interesting because I wrote to Volvo and they replied that since it was a Spotify app Spotify is responsible for it.

 

SUGGESTED POSTS