Problem with premium

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Problem with premium

Casual Listener
Hey anyone, i have problem with the premium giftcard...i live in Germany, but once I went to Netherlands and bought a giftcard there, I didn't use it yet bcs i still have the premium at that time, but now it expires and when i tried to enter the code of the giftcard, it doesn't work. Do i have to go to the Netherlands first to have it activated or something? Because i read the refund rules and I'm already passed the 14 days limit

Thanks a lot for the one who wants to help
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Re: Problem with premium

Community Legend

Hello and welcome to the Spotify Community!

 

If your account is set on Germany, you can't use a Gift Card from the Netherlands, Spotify Gift cards can only be used in the same country where you bought them.

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Re: Problem with premium

Community Legend

Hello and welcome to the Spotify Community!

 

If your account is set on Germany, you can't use a Gift Card from the Netherlands, Spotify Gift cards can only be used in the same country where you bought them.

View solution in original post

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