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Problem with spotify.

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Problem with spotify.

user-removed
Not applicable

Plan

Premium

Country

Finland

Device

Oneplus 3, Windows 10. 

Operating System

Android, Windows 10.

 

My Question or Issue.

For few days already, I think it's close to  a week. Spotify wont play some songs at all, on desktop application it says, "Spotify can't play this right now...". If I go to spotify web, it says, "Song is not available.". If I try with my phone to click selected songs it doesn't do anything at all. Most of the songs works just fine, but for example these doesn't work.

 

Deep Down - Zhavia Ward.

This feeling - Chainsmokers.

Lucky one ft. K.Flay - Tom Morello.

Sweet but Psycho - Ava Max

W O R K I N M E - Quavo. 

 

Funny thing is most of the songs from chainsmokers still does work except that one.

 

 

6 Replies

Downloading select music

Regular

Why i canot download music of my choice

Re: Downloading select music

Rock Star 18
Rock Star 18

Hey @user-removed

 

Are the songs greyed out too? If yes, then they are just unavailable for some reason. 🙂

 

@ivoral

 

Help's here, but first please let me know if you're on Premium or Free, and what exactly you're trying to do. 🙂

 

Let me know how it goes!

SebastyRock Star 18
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

Re: Downloading select music

user-removed
Not applicable

@Sebasty No, the songs are not greyed out.Näyttökuva (28).png

Näyttökuva (29).png

I tried tonight to down load and it still not working Why whats going on ?

Regular

I need to down load my music.

Re: Downloading select music

Rock Star 18
Rock Star 18

@user-removed

 

On all devices they are same songs that refuse to play?

I'd suggest going to Preferences on the Spotify client (PC) and disable all local files.
Go to menu dots - Edit - Preferences, scroll down to Local Files and turn switches gray for all local file sources.

 

I also recommend reinstalling your Spotify clients.

 

@ivoral

I suggest checking this article on how to download music on Spotify and that article if you have trouble with downloading music. 🙂

 

Note: It's not possible to download music from Spotify to use elsewhere like other music programs or MP3-players.

 

Let me know how it goes!

SebastyRock Star 18
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Downloading select music

Newbie

I actually got the problem resolved by contacting livechat and they made me new account and transferred my premium onto it. For some reason I couldn't play half the songs on my old account but everything worked just fine when they gave me test account to try. 😧

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