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Problema with my download music

Problema with my download music

Avatar of Krystal2
Newbie
2017-03-02 09:57 PM
Hi I have some problems with my music.
First I listened my music cool but then my music doesn't charge or I don't know what's happened to my music . I can't hear because it doesn't have the green arrow ( that said that my music has downloaded )
Before I enjoyed my music but now I can't reproduced my music )
Please help me !
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Avatar of Bittencourt
Spotify Star
Spotify Star
2017-03-04 01:47 AM

Hi @Krystal2, welcome to the Spotify Community!

 

What devices do you use? Does it happen in all of them? 

 

Please give me more details so I can help you 🙂

 

BittencourtSpotify Star
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Avatar of Flamingembargo
Newbie
2017-03-06 11:54 AM

more details please 🙂

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Avatar of Bittencourt
Spotify Star
Spotify Star
2017-03-06 08:41 PM

Hey @Krystal2, 

 

So, did you solve your problem?

 

Let me know if I can help you!

BittencourtSpotify Star
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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