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Purchased songs playlist

Purchased songs playlist

In the days when you could, I purchased a load of songs on Spotify which created a playlist. I then transferred the playlist to my i-tunes account. Now my i-tunes account won't play any of those songs - it comes up with a message saying file not found, and the purchased songs playlist  has also dissappeared from my Spotify playlists. How can I retrieve them and get  them to play on i-tunes.

I'm not very computer savvy so keep it simple !

Thanks

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1 Reply

Hey!

 

We don't remove the files that you purchased although we have discontinued the store feature.

 

It sounds like the mp3s you purchased have moved location. Have you tried running a search on your computer for the file names? You will hopefully then be able to locate the folder where your purchased music is stored.

 

Just give that a try and if you get a chance to write back be sure to let me know what operating system (Windows XP, Windows 7 etc) you're using.

 

Good luck! 🙂

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