Retrieving my password for tivo

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Retrieving my password for tivo

HJM123
Casual Listener

Hi All,

 

Sorry if im in the wrong section,

 

Im having a few problems getting my password for my tivo box as im currently using facebook to log in.


when i apply to get my log in credentials it gives me my log in but when i click the send my password by email button it says problem sending email.

 

Is there anything I can do to avoid this problem or should i just wait on someone from support to email back.

 

Kindest regards,

 

HJM

3 Replies

Re: Retrieving my password for tivo

Peter__
Community Legend

Hey! Welcome to the communtiy :)

 

There are a few server issues ongoing today with regards to device passwords, I would suggest that you read this post for more information.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Re: Retrieving my password for tivo

HJM123
Casual Listener

Hey,

 

Thanks mate, I found that thread just after posting sorry.

Ive sent another email to support with my credentials they need to reset my password.

 

Thanks again,

HJM

Re: Retrieving my password for tivo

lewisfountain
Newbie

I am ahving a similar problem, it says that the email is sent but is sent to some mega long and strange facebook app email which is inaccessible! ARGH SO ANNOYING

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