Playlists are disabled on Roku. Have been very disappointed with apps on Roku in general (terrible design, poor performance). Platform sucks for app developers. I am moving to different streaming hardware.
I have the same Roku/Spotify problem. I work at Best Buy and have been investigating this as I have accesse to a lot of Geek Knowledge. The answer, according to my research, they are not trying to fix this, its been going on too long.
While questiong customers about their Roku TV or Roku streaming device, if the customer says they use Spotify, we direct them to another device . If we do this at my store, I am not the one who started this, it occured naturally due to the issues my co-workers had and it just became another key part of info we use to make sure our customers get the most of their streaming device. If this just happened at my store, and since our Geeks talk with other Geeks, Gammers etc, I imagine the word is getting out fast: Don't waste your money with Spotify /Roku.
I am going to cancel my subscription and use Google Cromecast / Google Play.
I urge every one if you do not feel you are reciving the service you are paying for to cancell your subscription. I also urge you to contact Roku and tell them why you are considering using another device.
"Due to various technical challenges, the Playlists feature has been removed from the Roku Spotify app.
We do understand your concerns and are working with Roku on how best to move forward with this app. In the meantime, you can search for and play artists, songs and albums, and your playlists are always available on your other devices with our desktop and mobile apps.
There are other ways to listen to Spotify on your TV too. Check out our guide at www.spotify.com/tv."
we dont have any cell phones or computers, thats for rich people here...
So all the family save money every month so we can have an spotify account, and we gather together on the living room all days so we can listen to music on our TV (ROKU) or even our new 65" UHD samsung TV.
Since Spotify dont listen to us, and just lies, my family is falling appart, we can not gather together on the living room any more, my grand ma is so depressed, and we have to download music like in the old times and put it on a USB, but since we dont have our family playlist, it has been a nightmare, everybody is fighting, even my cousin stab my brother with a spoon, just for playing the wrong tune..
I have just checked the loading of playlists on Roku ( I have Roku 1) and Spotify have decided to delete all playlists from here for technical reasons. I can still access my playlists on my PC. Details on Spotify if you search for playlist not loading on Roku.
Next I shall buy a chrome cast to cast Spotify from my phone. Grr. Hope this helps
I'm paying every month for spotify and I'm getting sick and tired of it not working on roku and now I read that there are problems if your using Amazon fire stick. I already talked to customer service about these on going issues that have been happening FOR YEARS! I'm going to check out slacker and most likely cancel my subscription to spotify