Roku search no longer working

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Roku search no longer working

jwhitted22
Casual Listener

When I search in the Spotify channel on my Roku I get a Error searching (code 16.1) message. I've restarted the device and unintalled and reinstalled the channel to no avail. Any thoughts? thanks.

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Re: Roku search no longer working

MattSuda
Community Legend

Hey everyone,

 

This issue is currently under investigation.

 

Please go here to comment and see updates:

https://community.spotify.com/t5/Ongoing-Issues/Search-not-working-on-Roku-App/idi-p/1654234

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184 Replies
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Re: Roku search no longer working

vinht23
Casual Listener

Looks like it's just submitting what you type. Like if I type letter "t", it'll search for "t" which probably won't return anything and throw up the error. If you keep typing and form a word that returns something like "the green ", then you'll see results. This is terrible looks like something change in the latest release. API maybe?

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Re: Roku search no longer working

csundbom2
Casual Listener

Same issue here. Super annoying! Support, can you please fix this?

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Re: Roku search no longer working

seerobspot90
Regular
Nope. That doesn't work, it won't allow that and it won't search even after it's entered.
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Re: Roku search no longer working

seerobspot90
Regular

I'm having the same issue.  the 16.1 code. streaming through ROKU.

I've been a subscriber for 3+ years and if this isn't resolved within the next week it's goodbye Spotify

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Re: Roku search no longer working

JoshuaLuke
Casual Listener
Same issue here. This is extremely frustrating. Thus needs to be fixed ASAP.
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Re: Roku search no longer working

jeff5422
Regular

me too howdo you get help?

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Re: Roku search no longer working

kevnwlsh
Newbie

same issue here.

 

Error searching. (code16.1)

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Re: Roku search no longer working

guitman
Music Fan

Same here, really annoying trying to search for anything.

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Re: Roku search no longer working

jeff5422
Regular

Time to get  a lawyer for class action law suit, we are paying for something that does not work, they may well be thjousands of others.

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