Safari No Longer Supported??!!


Safari No Longer Supported??!!


It seems that the Safari browser is no longer supported for the Web Player. I've been using it for years without a problem. The Spotify System requirements page even says it can run in Safari 6 or higher:


I have Safari 10 on Mac OS 10.12.6, but when I try to open now, I get the message, "This browser doesn't support Spotify Web Player. Switch browsers or download Spotify for your desktop" (see screen shot).


I checked the Switch browsers link, and sure enough, Spotify Web Player no longer supports Safari!


Thanks a lot, Spotify, but I don't want to switch browsers or use your desktop player!


Either restore Safari support, or I'm off to Apple Music, Amazon Music, Google Music, or something else. And while you're at it, dump Flash and use HTML5!


EDIT: I thought I replied to @SebastVAIO but don't see it, so here it is again: redirects to and then I get the error message. Deleting cache and cookies has no effect. I contacted Spotify Support and this is what they said:

"After taking a look backstage, we can confirm that after recent updates Safari is no longer a supported browser for Web Player.
We're always testing things by adding or removing features to make Spotify better overall. We’re sorry that this means you’re not able to use the Web Player like you could before.
We can't say if or when any specific features will be back. But as soon as we’ve got anything to announce, we’ll let everyone know via the Spotify Community.
Sorry again for any inconvenience caused, and please let us know if there is anything else we can do for you.
Best wishes,
Spotify Customer Support"

In other words, Safari users have no choice but to switch browsers or use the desktop app. I did a little experimenting (switched my user agent to Chrome), and I got a new message to "Enable player in your browser," which leads to this page:

Apparently it has something to do with the Google Widevine content decryption module, which Apple doesn't support because it's not very secure. I tried enabling the Widevine plugin and got the attached message. Looks like Apple is having a pissing contest with Google, Spotify, and anyone else who uses Widevine. In the meantime, we users are caught in the crossfire.

Screen Shot 2017-09-07 at 8.29.04 AM.jpg
Screen Shot 2017-09-07 at 3.13.09 PM.jpg
39 Replies

Re: Safari No Longer Supported??!!

Rock Star 16
Rock Star 16

Hey @riegelstamm


Sorry to hear about that!

It's now is no longer accessible, at least not right now. The new player (open.spotify) doesn't use flash actually, it's HTML5.

Have you tried deleting cookies and cache?

SebastyRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Safari No Longer Supported??!!


Tried clearing Website Data from Privacy Preferences and Deleting all History. Same issue. Safari 10.1 MacOS 10.12.4 Sierra

Re: Safari No Longer Supported??!!


Same problem here, all of the sudden Spotify doesn't work on Safari. It's the best browser aside from Chrome and I really don't wanna switch to that RAMeater. What can we do?

EDIT: That link leads to the same messagem as the 'old' link.

Re: Safari No Longer Supported??!!

Casual Listener

I am having the exact same issue. It was working perfectly the other day but all of a sudden it has stopped. I'm using I have Safari 10 on Mac OS 10.12.6. 


I really do not want to have to keep switching browers.


Re: Safari No Longer Supported??!!


I am also having the same problem. If this is the case, I will be cancelling my Spotify account as I prefer to use the play.spotify website on Safari.

Re: Safari No Longer Supported??!!


Same prolem. This is ridiculous.

Re: Safari No Longer Supported??!!


Is there a way at least to change the layout in chrome to look the way the web player did in Safari? 


I dont mind having to use chrome, but i use spotify at work and the web player worked much better for my dektop layout the way it was in safari. 

Re: Safari No Longer Supported??!!

Casual Listener

Same here. I cleared cache/cookies from Safari but same error message.

OSX 10.11.6

Safari 10.1.2

Re: Safari No Longer Supported??!!


No worries lets all use deezer. . .If spotify decides to have us back it can let us in again :)