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Samsung Galaxy Watch - Remote Mode

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Re: Samsung Galaxy Watch - Remote Mode

jctlalpan
Casual Listener

Dvasan

 

FYI if you're offline on your watch you can also download playlists to your watch. That's very convenient for your cardio days. 

 

Re: Samsung Galaxy Watch - Remote Mode

user-removed
Not applicable

Any news if this has been fixed yet? 

Re: Samsung Galaxy Watch - Remote Mode

EoinB2
Casual Listener

This issue is impacting me too - any update?

Re: Samsung Galaxy Watch - Remote Mode

HillcrestSpong
Casual Listener

I've lived with this problem affecting my Galaxy S2 watch and Galaxy S7 Edge mobile since it started. When I installed a new JVC KW-V930BW Car head unit with Spotify Remote this weekend I also saw a similar problem which seems related. Uninstalling Spotify on my phone and using the older version fixed both remote problems at the same time. Immediately the Play Store wanted to update but I used the workaround to prevent this.  All my downloaded files were deleted so I've had to download again. This problem has been with us for far too long. 

Re: Samsung Galaxy Watch - Remote Mode

red9
Casual Listener

I've got the same problem as well. It sucks having to keep your mobile phone with you on a run/jog. The app exists and almost works, but a small bug renders it useless for any Samsung smart watch users.

I truly hope Spotify fixes the issue soon, I've been affected two months already, the watch I got contained one year promo of a competitor and I've been thinking of moving my playlists there more and more each passing week.. And I've been a premium user since it was available.

Re: Samsung Galaxy Watch - Remote Mode

user-removed
Not applicable

Agreed... I think it's silly this topic has been open for so long and yet no response from Spotify. Yes the workaround does work by downloading an older version but I had hoped the bug would have been fixed by now??? 

1 person liked this

Re: Samsung Galaxy Watch - Remote Mode

bradavon
Roadie

@jctlalpan wrote:

Hello everyone, 

 

I just started a chat with spotify support, the issue is clearly in the spotify phone app. 

 

There is no way to downgrade, unless you download from a suspicious third party, there are no official links from spotify to download a previous version! So we have to wait for now

 

They have opened an ticket to see what is causing the issue, I'll let everyone know once if I hear anything from my side. 

 

Don't waste your time on restarting or starting the app. The samsung side works, for now its a software bug. 

 

Hold on to your samsung watches and your spotify subscription, don't sell them on ebay yet! 


Have you heard back at all from Spotify Support?

Re: Samsung Galaxy Watch - Remote Mode

bradavon
Roadie

Has anyone raised this with Samsung support?

 

It's also possible the latest Samsung Galaxy Watch update broke the Spotify Tizen app or Spotify Android app's ability to connect to Spotify for Tizen.

 

I have Spotify 1.2.1 on my Galaxy Watch.

 

Just because an older Android app fixes the issue it doesn't mean for sure the issue lies with Spotify. Although it's likely.

 

I believe they maintain both the Spotify for Android and Spotify for Tizen apps.

Re: Samsung Galaxy Watch - Remote Mode

bradavon
Roadie

@jctlalpan wrote:

Everyonek,

The bug was introduced after version 8.4.79612 anyone with a earlier version should be ok. 


Slightly wrong. The newest version I can get working is:

8.4.79.630

8.4.79.630 armeabi-v7a Download Link (most devices)

8.4.79.630 Intel x86 Download Link


Which happens to be the newest 8.4.79.x build on APK Mirror. It then jumps to 8.4.80.777 (beta). I tried all the 8.4.80.x versions and none work:

8.4.80.777 beta
8.4.80.783 beta
8.4.80.790 beta
8.4.80.793: This is dated 21st November so it's been broken awhile.

I also tried all of the non-beta versions after this and none connect:

8.4.81.558
8.4.82.664
8.4.83.625
8.4.84.874: The version currently on Google Play

Others have mentioned 8.4.79.612 works but this is listed as Beta on APK Mirror.

It's fair to say build 8.4.80.x broke things.

Incidentally APK Mirror is safe. I've used it loads and each download link has a "Verified Safe" disclaimer.

Source: https://www.apkmirror.com/uploads/?q=spotify

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Re: Samsung Galaxy Watch - Remote Mode

bradavon
Roadie

Can someone unmark this topic has Resolved.

 

The Resolution link isn't a Resolution, it's a workaround to downgrade the Android app.

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